BruceHartman.net

This afternoon I emailed the two lenders from the fiasco that was Tuesday night to let them know that I had decided on another lender completely. One called my work number right away, but I happened to be away from my desk. He left a voice mail, then emailed me, and then, when I hadn’t responded to him within about fifteen minutes–because I was working, go figure–he called my cellphone. What followed was a horrible display of unprofessionalism.

He asked what caused me to make my decision. I explained to him that I found a local lender who I felt more comfortable with and who provided me with a more than reasonable option. I thanked him for his time and then he went into a raised voice explanation of why I was making a horrible mistake. I told him very clearly that I had made my decision and that it was final.

That wasn’t good enough for him. He started to get rather animated on the phone and I told him that it was nothing personal. Business is business, sometimes you win, sometimes you lose, and any other cliche that fits the situation. In this case, you just came up short. He tried to get going again, heading in the “I’ve spent the last two weeks working for you and now I have nothing to show for my work” direction. Face it, bud, you’re in sales, it happens. The other thing is, what had he really done to this point? Maybe three hours worth of work spread over two weeks. If you don’t like the rules of the game, pack your shit and go home. I finally thanked him again for his time and got off the phone.

Five minutes later I got another email from him telling me again why I was making a mistake.

How on earth can people operate like this? Over the last couple of years I’ve really learned to trust my instincts. When my gut starts complaining, I listen. On the face of it, the guy had a good deal, but the one I took in the end was better for my situation. Sorry, it happens, get over it and go on to the next one.

So today ended with a few highs and lows on the mortgage roller coaster. I signed the papers with the new guy to lock in my rate making my application official. I got into an argument with another. I retained a lawyer to handle my closing. And I even hooked up with an insurance agent to get my homeowner’s insurance going. Tomorrow I have to forward a whole bunch of financial documentation to the lender which should bring me up to date as far as what’s required of me so far (at least I think so).

I’m heading to Mom & Dad’s this weekend to see my Grandmother who’s up from Florida after a bit of a scare yesterday. I’ll probably post about that later, right now I have to head to the grocery store.

It’ll be nice to get away from house stuff for a couple of days.